7 Dimensions of Customer Satisfactions
Consistent quality Committed delivery Customised product mix Contemporary product Competitive price Complaint settlement Customer service
Consistent quality Committed delivery Customised product mix Contemporary product Competitive price Complaint settlement Customer service
High wages with low productivity – Charity Low wages with high productivity – Exploitation Low wages with low productivity – Suicide High wages with high productivity – Progress Management Thoughts!! Productivity is the measure of converting resources into profit. Productivity needs to be cultivated and encouraged through hard work, a supportive corporate culture and an…
Formulation guidelines Melt match wax = 25 kg Thin with wool grease (lanoline) = 100 kg. Cool and add mineral turpentine oil = 126 kg Yield: 300 Litres. Thin down with required viscosity. Specific gravity at room temperature 0.84
Any one can make brake fluid by simple mixing. Raw caster oil = 250 ml Diacetone alcohol = 250 ml Mix them thoroughly without foaming. The brake fluid is ready.